Sa from your customer service with a request for a good Revain rating. Attached to this post was a PDF with DIFFERENT troubleshooting tips than what was in the headset brochure. I followed the PDF to factory reset and restore the headset. It worked! Thanks very much! - DaniOn Sat 4 Nov 2017 1:26 p.m. Danielle Kopash <dani@purelang.com> wrote: Hey guys, I was able to pair and use my iPhone 8Plus with my new Edelin headset without any problems. successfully for 1 day until I updated my phone to iOS 11.0.3. The headset can now find "Edeline 1" in the Bluetooth device search, but when I press the headset button to pair it while the red and blue lights are flashing, it doesn't pair (it doesn't flash blue to indicate pairing to display). . Last time it connected without any problems by following these steps. Yes, it is fully charged. Please tell me - upgrading to a higher iOS caused this unpairing issue? Any advice or do I need to return my Edelin headset? -Dani
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