I like that it is easy for me as an attorney in my office with multiple cases at once to use this software system without having any training or knowledge of how things work within their programing capabilities! It would be nice if they could add more options/features such us calendar alerts when court date changes are made so we can keep our calendars up-to -date automatically!! Also there needs to some improvements regarding reporting information from other states (such as NY). Keep looking forward because eventually something will come along which meets your specific requirements better than what others have done before. We needed all facets of criminal law related data entry into one place including time stamps etc.,etc.. The product is very user friendly for those who are new users. It has all of the features that I needed in order to keep my business organized. There are some things that could be improved but overall it works well with what we need now. We have been able to use this software to help manage our court cases which helps us stay ahead of everything else going on in our office.