I like this solution since it helps me make my online shop more interactive with customers through their phones or tablets without having them download any apps from Google Playstore/App Store etc! This gives access for all of us (even those who are not tech savvy) which makes things easier as we can now do even simple tasks at ease rather than downloading something complicated just so you could use your phone's camera app in order to upload pictures onto our site!! The only thing would be if they had better customer support service because some times issues arise when doing business here but there always ways out.
We have made improvements over time especially while adding new features such as payment gateway integration into web interface instead of going back home everytime one has transactions done within India itself; also added chatbot feature where users get answers directly via text messages thus preventing long wait queues whenever people contact.