Below is the review I originally posted about my first product from this vendor. I kept this information in my review only because I want to explain what happened next. This company contacted me after my review and relentlessly tried to replace products for me. I understand that accidents happen sometimes. But this supplier has been with us throughout the Christmas period to offer us new opportunities. Sometimes the communication through the Amazon process was difficult and the supplier never stopped until we were 100% satisfied. Excellent work! The replacement batteries work well and meet their warranty. My summer neonatal monitor got worse after switching to this battery. He worked one night and then went offline two nights in a row. The following week it worked like a charm in the evenings so I thought we had turned the page. But that was 3-4 weeks ago and it doesn't even come on anymore.
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