I love being able to use my own domain for an inexpensive price! The support team has always been great at helping me get things running properly as they should be without any hassle or problems from their end :) There are some features which need improvement like more storage space compared to other providers out there (ie Bluehost). We're using it solely because we can have our website up & going quickly when needed vs paying others hundreds/thousands per month just so that's what someone else will do instead =P.