I ordered goods for the birthday of a loved one, therefore, in advance, by a certain date. Received an SMS that the goods have arrived at the point of issue. My goods were not at the Pyaterochka checkout. I called the support service, they said that my goods were at the checkout. After my long explanations that there were no goods at the checkout, the operator came to the conclusion that my goods had gone back. My claims that there is still a day and a half to pick up the goods were heard. The operator passed the situation on, said that they would contact me within 48 hours. The next morning, I receive an SMS stating that has canceled my product, I need to order again. But the product now costs 800 more (initially they preferred because of the pleasant discount). I didn’t see the point in ordering again, they wouldn’t have had time for my birthday. And I didn’t want to demand money from other participants in the purchase (several people threw off for a gift). As a result, I found it at the same pleasant price from another delivery service, which will also bring it to the desired date. The only good news is that the payment was upon the issuance of the goods, although the money remained with us, but the mood and nerves can not be returned!
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