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1 Level
1288 Review
50 Karma

Review on FeedbackOutlook by Original Mansel

Revainrating 5 out of 5

Great tool for communicating with clients and keeping good relations

I like how it can automatically send out an automatic response to customers who leave you comments or questions in your own products page! It's very helpful when we have many orders at once as well because of its speediness (it is also great if someone leaves bad/positive comment). Sometimes there might be some lag time between sending messages but not too much since they do notify us right away about any problems. We use this software mostly so our customer service department knows what people think whenever they're purchasing something from us online.

Pros
  • The way that all emails are sent immediately
  • Allows for multiple accounts with different email addresses, etc.
  • Very easy interface intuitive layout & design
  • Great feedback system
Cons
  • Secret