Review on IVyne Premium Vinyl Weeding Tool Kit - Precision Stainless Steel Weeder & Hook/Pick Crafting Set by Tony Jockheck

I read a lot of positive reviews about this product so I purchased the item. The item was damaged when received (likely caused by other heavier packages in the bag - note bag not box). As I was about to contact Revain via their return/replace option I noticed a Thank You card with contact information that was placed with the item. It stated if I wasn't 100% satisfied to contact via email, so I did. Within minutes of my email I received a response. I shared with them pictures of the container and Phil with customer service was quick to apologize for the inconvenience and offered to ship a replacement that arrived within three days. The replacement was in perfect condition. The tools themselves are easy to use and work better than some of my Cricut tools. I would definitely recommend this product, but was ultimately sold on their customer service. Thank you!