The originally received firetruck was of poor quality but the replacement sent to me by the seller is much better. The original unit itself was missing the battery charger. The rechargeable battery pack needs to be charged outside the unit and subsequent recharging means the battery pack must be removed from the battery compartment, disconnected from the unit , connected to the charger and reinstalled in the unit when recharged. The instruction book which comes with the unit is ok but and is somewhat generic in nature. Apparently the originally received unit was returned to the seller and inadvertently sent out. Great customer service.
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