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Jordan, Amman
1 Level
51 Review
0 Karma

Review on Newsoul Upgraded Portable Monitor with Built-in Speakers - 13.3" 60Hz Portable Screen Display, Type C Monitor by Joe Buczek

Revainrating 2 out of 5

Great customer service but many quality issues

I bought this monitor on 6/15/22 as a second screen for my MacBook Air. The screen was fine for about 3 weeks then I noticed a micro crack although the screen didn't fall off. The crack grew larger over time; and finally stretched to full screen. I wrote a review about it; and I was immediately contacted by a Newsoul representative and offered to replace the screen. I accepted and received the replacement screen around 7/30/22. Unfortunately, the screen started flashing lights almost immediately. I tried different cables but the blinking lights wouldn't go out. Then, less than 2 weeks after I received the replacement, my screen would go blank every 2-5 minutes for no reason. I need to unplug/plug the cable; or shake the screen to try to bring the screen to life. But the frequency and duration of screen dimming is increasing, so I most likely don't expect the screen to last much longer. Although the support team is very responsive and helpful, I would not recommend this product due to quality issues. .

Pros
  • street monitor
Cons
  • Limited energy efficiency