I like that it's fast and has a good customer service team. It's easy to navigate and is very helpful with their tutorials. The interface can be a little confusing at first if you are not familiar with computers. You can't log in without an email address so it can sometimes be difficult to find the right person to help you out. If you need an excellent internet connection for your business this is a great choice. We have been able to stream videos from our school district to the students at home. This makes it easier for them to get work done and connect with us.