The ability to be able to see what my employees are up to in their health care plan! It's very easy to navigate through as well.
I wish there was an option that allowed me to make changes without having to call someone at work every time something changed or went wrong with it! There isn't much you can do about this but if they did add these features then we would definitely use them again! Being able to keep track of everything concerning our healthcare plans has been amazing since implementing mednefits into our organization!!