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Greece, Athens
1 Level
465 Review
0 Karma

Review on MIULEE Decorative Cushion Pillowcases Bedroom by Dana Wilson

Revainrating 1 out of 5

Low quality and totally lackluster "customer service ".

The color is light (orange) and the fabric is very soft, but BOTH pillowcases were already sealed at the seams when I received them. To be clear, I haven't put the pillow insert in the covers yet. SO. Apparently a quality control/manufacturing issue that seems to be missing from the reviews and/or overlooked by many others? However, I'm very detail oriented and this lack stood out as something that severely limits the lifespan of these pillowcases. I contacted the seller as the listing mentions both excellent "customer service" and a "90 day guarantee". I raised the specific issue above and requested a replacement, but also raised concerns that I would receive the same defective product seller? "Send it back to Revain, it's a first class product. Wow. So much for customer service. and I suggest you buy pillowcases from another seller (because this brand and seller are based on my bad experience. Interaction is clearly worse).

Pros
  • Linen
Cons
  • Expensive Insurance