Review on Efficient Insulated Tumbler Straw: A Game-Changer in Food Service Equipment & Supplies by Brian Cheney

I was very pleased with this product as it arrived exactly as I had hoped/advertised. I saw a lot of positive reviews about it and thought it would suit my needs. I had a straw cover the first day I used it. I filled the cup with ice water and the water stayed cold for hours. I filled the cup with water about 3 times. The fourth time I tried to remove the lid, it didn't come out. When I tried to remove the lid it fell apart completely and is no longer used. That's unfortunate because the straw lid is the main reason I bought this mug. Before purchasing, I saw someone else leave a review similar to mine about a lid falling apart, but I assumed this was an exception or a faulty product. I'm disappointed that I didn't listen to this person, and even more disappointed that I spent money on something I didn't even have for a full day of school.