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Austria, Vienna
1 Level
746 Review
46 Karma

Review on LongBay by Brian Thao

Revainrating 2 out of 5

Experience with LongBay Online Store was disappointing

I recently had the opportunity to visit LongBay, but I regret to say that I was not at all pleased. Despite the guarantee of comfort and fashion in their tagline, the truth is very different. First off, they have a small assortment of clothing, and the things they have online are shabby and unattractive. It's challenging to find anything that truly sticks out because the styles are bland and unremarkable. Even worse, the fabrics used to make the clothing are of poor quality, with many pieces feeling flimsy and inexpensive. The clothing they sell is not at all comfortable. Many of the items I put on were constrictive and uncomfortable because the clothing is not functionally designed. It is obvious that at LongBay, appearance is valued above content. Additionally, their customer support is very lacking. When I did eventually receive a response to my question regarding sizing, the representative was unhelpful and dismissive. It is obvious that LongBay does not want to develop enduring connections with their clients. In conclusion, despite LongBay's claims to be a one-stop store for fashion and comfort, I had a very different experience with them. To anyone searching for high-quality clothing and exceptional customer service, I would not suggest this online store.

Pros
  • Clothing and shoes that are considered fashionable
Cons
  • Sizes are very limited.