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1 Level
739 Review
52 Karma

Review on Experience Ultimate Comfort and Style with the RESPAWN 200 Racing Style Gaming Chair in Green by Ricardo Mercado

Revainrating 3 out of 5

Great chair, terrible customer service from OFM.

So far so good with chair, support and functionality. I'm 6ft tall and the neck pillow fitted on top fits perfectly. I like the lumbar support and the ability to breathe with your back. I had it not long ago but seems thick enough to last a while. The assembly was also quite easy. Some elements took a bit of brute force and ignorance to align, but it's my fault for over-tightening some of the other nuts before securing the whole thing. OFM is the main producer of Respawn. When the chair arrived it was missing a small aesthetic detail. Since this piece is in no way structural, I didn't want to waste Revane's resources by sending the whole chair back. Trying to contact OFM and respawn support was just tedious. I explain the situation, add pictures, even offer to pay for the missing part and they keep pointing the finger at Amazon. This has been going on for a few days now and there is still no progress with customer service. This is a lazy practice and will hopefully be fixed soon. If they change their attitude and start working together, my rating will change.

Pros
  • PROFESSIONAL LEVEL: Keep calm and stay in control. Reinforced mesh lining increases airflow, regulates body temperature and provides lightweight support. Use as a gaming chair or office chair. Holds 275lb. Load capacity.
Cons
  • Zero