Recently, Next Gen applied an improved formula to the pouch. If, like me, you see this as diluting the product to make more money, you won't be disappointed.Twenty four hours after a full cleaning and changing and our house stinks of pee and urine.I emailed the company via their internal contact page.They usually ignore you.Again the best cat litter in the world .Update 1: The company contacted me immediately for more information. They will receive a star upgrade for this. I will keep you guys updated. Update 2: The company not only replaced my product but also tested my batch and sent me a copy of the lab report. Who makes it? Apparently Next Gene. I've never had such a responsive and generous experience. I g ing from willing to become a regular again. What started out as a one-star diatribe turned into a five-star endorsement. As a side note I don't know anyone associated with this company and sent the email completely cold but I was treated like a first level customer.
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