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747 Review
61 Karma

Review on Aspect LLC by Michael Clarke

Revainrating 5 out of 5

Solid integration between my old application (ERM)

I love that we are able to use our existing ERP system with the new module. The customer support team is great and very responsive if you need an answer or support. Not much to dislike, but having the modules available for a longer time could be better. Using Aspect's Integration Module for the PSA module and creating integrations for other customizations of our ERP System. We have been able to reduce the complexity of our software by integrating Aspect's module. Aspect has been a great partner to us and we have been able to rely on them to take care of our needs. They are very responsive and always there to help us. We have been working with them for more than a year now and our relationship is solid. I don't have any dislikes. We are solving our needs and they have been very helpful. Aspect supports our business and helps us to get the best solutions for our needs.

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Pros
  • Very quick response when needed even during non office hours which means it would work around your schedule as well.Very understanding staff who can easily communicate in English without needing translators while still being attentive enough not just answering questions quickly instead taking down notes so others do know what was communicated back then! A lot less complex