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1 Level
777 Review
56 Karma

Review on AmeriLuck Suction Indicators Bathroom Handicap by Chakravarthi Ladner

Revainrating 1 out of 5

Product defect and no response to customer inquiries

Handrail attaches easily and works well until removed for cleaning. The red indicator did not turn green when trying to reinstall. The indicators were "frozen" in place no matter what you tried. 3 emails sent to customer support "help line" on Ameriluc website ("guaranteed 24 hour response to all customer inquiries") and NO response. Contacted Revain who arranged the refund and apologized for the unacceptable lack of communication with the supplier.

Pros
  • High marks for support and durability from testers
Cons
  • Suitable