Review on Handmade_World Vintage Backpack Messenger Rucksack by Jen Rose

I like the backpack; Skin looks and feels good. It looks very stylish. The problem is that the strap used for the backpack's straps is too short. I'm not a tall guy, I wear a plus size. I received a paper with the package saying to contact them if there were any problems, but there is no information on how to do this. I love the bag and want to keep it but I need a longer strap. Maybe this rating will make the seller reply to me, after which I will give this package 5 stars.