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Review on ideaPoint by Kenny Sarma

Revainrating 5 out of 5

Great product & excellent support from sales team!

The support is great - they are responsive to questions promptly about their product features and upgrades as well as implementation issues related to our business needs.

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I like having my own personal contact person for each project/ issue with them (as opposed to an account rep who can only see issues in general). Some areas could be more user friendly but overall this software has been easy enough to use without needing any training or onboarding help! We have solved several problems by using IdeaPoint including finding new ways to engage employees internally around ideas we want to try out externally; managing projects within departments such as Finance vs Marketing etc.; helping us identify trends among clients & prospects across all industries via IdeaPorts.

Pros
  • Ease Of Use, Flexibility For Customization And Reporting Features To Fit Our NeedsExpert Consultant Support Team Available 24X7 With Best Case Solution ExperienceTo Help Us Understand How This Tool Can Work In A Multifaceted World Wide Business Model
Cons
  • Minor Issues