Software that improves the efficiency of identifying, evaluating, tracking, and managing innovation opportunities from internal and external partnerships and collaborations.
The platform is very intuitive to learn for someone who has no experience in this area or with RFPs/RFIs process management as it works well even if you have not had any training at all before using them! There are some features I would like which could be improved but overall they do what we need so far without too many issues - great product!! We use Idea Point's software primarily through its ability track RFAs (Request For Agreements) between our organization internally within departmentsβ¦
The support is great - they are responsive to questions promptly about their product features and upgrades as well as implementation issues related to our business needs.
I like having my own personal contact person for each project/ issue with them (as opposed to an account rep who can only see issues in general). Some areas could be more user friendly but overall this software has been easy enough to use without needing any training or onboarding help! We have solved several problems byβ¦
Pros
Ease Of Use, Flexibility For Customization And Reporting Features To Fit Our NeedsExpert Consultant Support Team Available 24X7 With Best Case Solution ExperienceTo Help Us Understand How This Tool Can Work In A Multifaceted World Wide Business Model