Disposal arrived on time and was relatively easy to install and after opening the tap to allow water to flow through the unit it was plugged in and turned on. Unfortunately, there was a strong smell of burning and a hum, indicating the recycling wasn't working. I used the supplied Allen key to turn the spinner and found that it spins freely. Nothing caught the bait. I called Insinkerator and they quickly offered to send me another machine to install or send the failed unit in for repair. The replacement should arrive within 10 days. Let's see. So far disappointing. UpdateReplacement arrived at the specified time and installed with no problems. So far it's working well and good support from the company which is reassuring. I would recommend this company as the ones behind their products.
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