I have been using Philips Sonicare DiamondClean since January 2014, so almost 8 years. Each of my toothbrushes has lasted about 4 years. My husband also uses Sonicare DiamondClean so I know what to expect from these brushes, they are fantastic! At first I hated this premium brush and even created a return label, but after changing heads and using it a few times I would never send it back. My teeth are clean to a new level! I remember when I bought my first Sonicare DiamondClean I was amazed at the difference it made compared to all the other brushes I have used and now I feel the same way. This is an excellent brush! However, I cannot give five stars. I have sensitive teeth and the universal head that came with my toothbrush is not suitable for people like me. The shape of the head is great, the bristles get between teeth much better than any other brush head from this brand, but the bristles in the center of the head are very hard. Teeth hurt not only when brushing, but also during the breaks in between. I hope Phillips makes a sensitive version. I replaced the brush head with my normal DiamondClean sensitive (fits), the pain is gone and my teeth are super clean. The 9900 toothbrush is louder than I'm used to and the app doesn't work. doesn't work properly (it doesn't get past the loading page about half the time). It also can't recognize the head I'm using and there's no way to enter it manually. However, I can forgive all this for the cleanliness of my teeth. I hope Philips fixes the shortcomings and using the toothbrush becomes flawless.
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