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South Korea, Seoul
1 Level
703 Review
29 Karma

Review on iClosam by Scott Holland

Revainrating 3 out of 5

iClosam Offers a Wonderful Selection but Horrible Sizing

As a woman who is active, I went into iClosam with high expectations, but regrettably, my experience was not very positive. Their assortment of clothes, shoes, and jewelry is remarkable; yet, their size runs entirely counter to what one would expect. I placed an order for several items in my typical size, but when they arrived, I found that each one was either too small or too large for me. It was an incredibly annoying requirement to send everything back and begin again from scratch. To make matters even worse, when I contacted out for assistance, the crew that handles customer service was unhelpful and unresponsive. It seemed as though they had absolutely no interest in my experience at all. In general, I do not think that other athletes would benefit from taking iClosam. Although they could have some really nice products, the fact that their sizes are all over the place and they have terrible customer service makes shopping there not worth the trouble.

Pros
  • Sustainability and environmental friendliness.
Cons
  • Returning something is a hassle.