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1 Level
1344 Review
33 Karma

Review on Direct Agents by Aaron Parish

Revainrating 5 out of 5

Great customer service, great prices and highly recommended

I like that they are very transparent when it comes time for billing or changes throughout your contract period (which is usually 1 year).

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They also have an excellent team who will go above & beyond what you would expect from any other vendor! The only thing we don't love about them at this point has been their lacklustre support system - not sure if its just me but there's always something going wrong which makes communication difficult sometimes as well!! However our experience so far hasn’t really given much reason why people should switch away from direct agents now either? We've had no issues since switching over two years ago where all aspects were covered by DA including SEO / PPC etc.

Pros
  • Free calls
  • Amazing customer service, fast response times to tickets/questions via chat function in app.
  • Great pricing options available without needing contracts with monthly payments instead using prepayment plans suchas PAYG plan; saves money while still getting great deals through exclusive promos offered regularly.
  • Easy accessability across platforms
  • Very intuitive UI interface
  • Good variety products within each category
Cons
  • I will keep silent