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Direct Agents Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing Services, Inbound Marketing

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Description of Direct Agents

Our full-service digital marketing agency innovates and specializes in customer acquisition solutions. Our data-driven approach to campaign strategy, combined with best-of-breed technology, allows us to identify and dynamically engage customers, while dramatically increasing the efficiency of marketing spend.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Easy and efficient way of tracking lead activities

The platform is very easy for our sales team as they can see all their prospects at once! It's also great that it syncs up to Google Sheets so we are able to manage everything together online which helps speed things along when doing prospecting or cold calling from home - no need wasting time searching through emails/files etc. I dislike having to log into my account every day but this could be fixed by implementing an auto login system where you don't have too keep logging back each morning?

Revainrating 5 out of 5

Great solution with excellent customer service

I like how easy it is for me to use as an individual agent or even larger organizations that may have hundreds if not thousands of agents working together across multiple states/countries at once! It's constantly improving but there could be more training opportunities available outside our organization (as well as online). The fact they are always adding new features makes this tool very useful when you get everything set up right from your dashboard!! You can't go wrong using direct…

Pros
  • Great customer service
  • Supportive team who really care about their customers' success with them.
  • Customer focused mentality truly wanting people in need help find solutions instead focusing solely off revenue, etc.
  • Always looking towards ways improve services by listening & responding quickly
Cons
  • Minor Issues

Revainrating 5 out of 5

Great customer service, great prices and highly recommended

I like that they are very transparent when it comes time for billing or changes throughout your contract period (which is usually 1 year). They also have an excellent team who will go above & beyond what you would expect from any other vendor! The only thing we don't love about them at this point has been their lacklustre support system - not sure if its just me but there's always something going wrong which makes communication difficult sometimes as well!! However our experience so far hasn’t

Pros
  • Free calls
  • Amazing customer service, fast response times to tickets/questions via chat function in app.
  • Great pricing options available without needing contracts with monthly payments instead using prepayment plans suchas PAYG plan; saves money while still getting great deals through exclusive promos offered regularly.
  • Easy accessability across platforms
  • Very intuitive UI interface
  • Good variety products within each category
Cons
  • I will keep silent