I like how easy it is for our reps while not sitting at their desks! It allows them flexibility as they can still stay connected with customers but are able work from anywhere that's convenient too!! Also helps when you need help or want new features added quickly we have access right away without having wait time between requests/queries which makes my job easier than ever before.
Nothing so far other then maybe needing more training about its use because there isn't much info out yet if any available online? But overall great product once used will love this tool forever. !