Where do I even start with QiyuanLS, oh boy? This online shop, which advertises itself as specializing in tools, lighting, home improvement items, and ceiling fans, is a complete nightmare. I recently bought something from them, which was a mistake I profoundly regret. Start by looking at their website. It appears to have been created with the aim of being as perplexing and frustrating as possible. Finding the things I was looking for took longer than an airplane trip across the Atlantic, and even when I did, the product descriptions were as hazy as a swamp. Just to figure out what I was truly purchasing, I had to email their customer service several times. And when my items did come, it was like something out of a bad horror film. I was afraid that the ceiling fans would collapse on me at any second because they were so shaky and unsteady. The lighting fittings, too? Don't even begin with me. They appeared like they were put together by a preschooler and were missing important parts. However, their customer service was the true deal-breaker. To get an answer from them was like pulling teeth, and when I did, it was like talking to a brick wall. They were totally useless and appeared more focused on coming up with justifications than helping me with my issues. So QiyuanLS is the online shop for you if you're looking for a good, old-fashioned home improvement nightmare. But I advise you to purchase somewhere else if you value your sanity and your hard-earned money.