I received my toaster tonight, loved the sleek design and decided to try it just to see how it would toast bread. If you don't move the lower bowl, the bread will only be toasted on one side. It doesn't work for my husband who has a hard time cooking. Only 2 slices of bread are needed, not 4. If it came with an extra rack it could toast as many slices as the description says. What I really don't like is how incredibly hot the outside of the unit gets just from toasting bread. The glass door does not open without tipping the entire device forward, which would certainly pose a risk of burns during operation, which I do not want to take. We are returning this product and looking for something else that our whole family can safely use.
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