Review on 💍 Bridal Wedding Bouquet Photo Charm Set of 2 - Silver Rhinestone Bouquet Photo Charms with Resizing Software by Kelsey Brown

****UPDATE**** I have an egg on my face and I'm glad it does! I got the software working, but I had to install something extra to make it work. I emailed the company that I was missing a rhinestone on one of the pendants and they immediately replied that they would send me a replacement. Excellent customer service. I hope it arrives as soon as the original shipment as I have to drop it off in 4 days. I managed to put together an intact charm and I'm very happy with it. Nice! Well, so far I am very disappointed. First, this product came DAYS before it was promised. Good, fast delivery. I ordered 2 packs of charms and they are beautiful and well packaged. Unfortunately, one of the rhinestones is missing from one of the pendants, which is very noticeable. I have contacted the company directly but as it is the weekend they are "offline" and will most likely not receive a response until Monday. The keychains provide access to photo resizing software where you visit the website, enter the password that came with the product and download it. Available for MAC and Windows. (I have a MAC) Well I see it in my downloads and I see my installer in the bottom toolbar but that's it. I can't even open it. Very frustrating. I hope I can fix this issue as all other reviews are good. I will update my review if I can resolve this issue.