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Nicaragua, Managua
1 Level
695 Review
62 Karma

Review on STUHAD by Reggie Stewart

Revainrating 3 out of 5

Subheading: My Disappointment with STUHAD Company's Poor Customer Service

Recently, I was dissatisfied with my attempt to buy a hand tool from STUHAD Company. Their power tool selection may be remarkable, but their service left a lot to be desired. First of all, I had trouble getting around on their website. Finding the merchandise I wanted was a hassle, and once I did, the description was vague and lacked important information. Despite my reservations, I went ahead and made the purchase in the vain hope that the merchandise would live up to my expectations. When the product finally did come, however, I discovered that it fell short of my expectations. It was of low grade and failed to deliver the promised results. I contacted customer support to request a refund or exchange, but they were rude and unhelpful. And when compared to other places offering the same tools, I found their prices to be excessive. STUHAD Company was a huge letdown due to their expensive and low-quality services. In sum, if you're in the market for power tools or accoutrements, I wouldn't suggest shopping at STUHAD Company. The quality of their goods and assistance to customers is subpar. If you need power tools, I recommend shopping elsewhere, where you can find higher quality products at more affordable rates.

Pros
  • Website that is simple to use
Cons
  • insufficient amount of information provided in product descriptions