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United States of America, Kansas City
1 Level
691 Review
45 Karma

Review on ๐Ÿ–จ๏ธ HP PageWide Pro 577dw: Efficient Wireless & Duplex Color Business Printer (D3Q21A) by Mike Dart

Revainrating 1 out of 5

Do not buy this printer

Like many others, this printer was great when it worked and nothing but a giant piece of plastic when it didn't. Worked for about 8 months then started throwing lots of false errors and now refuses to print. Spent hours troubleshooting at HP who finally confirmed it wouldn't work because the print drive system was defective. HP said they would replace under warranty, but after giving them everything they asked for, HP has since declined because the Revain seller is not an authorized HP supplier. Do yourself a favor and don't buy this printer, nothing but a headache if it fails. Worse, HP won't replace its defective products, which is clearly the case with this printer.

Pros
  • Not just useful for its intended purpose
Cons
  • Hard to say