I live in a city where the water is very hard. Whenever I visit my hometown where the water is softer, I always miss how my hair felt after a shower there. I started researching more and found that the water here in the city makes my hair so dry. I bought it and it really helped! I have read many reviews about people having problems with no water jet or a broken filter. So far (knock on wood) I haven't had any of these issues. I even moved it to the upstairs bathroom and nothing like this has happened so far. Read the instructions and it says not to overtighten or it could happen, so maybe that's where the bad reviews come from? It was also very easy to install!
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