I bought in May 2020 and it worked great for about 4 months. Now I waste so much paper and vinyl just trying to cut it right. In most cases, it will not completely cut through paper or vinyl. I changed the settings and bought a new blade but it still ripped or wouldn't cut my paper and vinyl. And now I can't even find an autoknife for the machine. And what's worse, their customer service is just terrible.
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