I like that it shows me exactly what my organization does in regards to collecting information about our customers/clients (and their families). The software also allows us easy access when we need help from outside vendors for implementing new programs into this system! It would be great if there was an option where users could see all changes made by other people within certain dates so they can easily identify who did which thing without having them open each file individually - but then again maybe not many organizations have issues regarding employee theft? We are solving problems related customer's concerns over sharing medical records via email during COVID-19 pandemic lockdown period; however some things were difficult at first because i'm used only working online through VPN connection hence cannot use keyboard shortcuts since everything has been done remotely using web browser instead.- Easy implementation process even though majority had no previous.