
My rating is ambiguous. I bought my first Pixma ix6820 about 1.5 years ago. The black print has deteriorated. Tried everything. Not good. I love and trust Canon products and thought the first was an accident. So I ordered another one and kept the first one for spares. The second (the subject of this review) worked flawlessly for about a month. Then even black people started to print badly on it. I called tech support, we tried everything. We ended up having to remove and reinstall the printheads. Luckily for this model, this is a very easy task. Tools are not required. Anyway, this solved the problem. The printer works perfectly again and prints great!

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