I've never ordered shoes online because if they don't fit, I have to tediously return them just to try on a different size. On the other hand, if I buy shoes from a local store, I try them on, if they don't fit me, I take them to the clerk in the shoe department, wait 3-4 minutes, and voila, another pair of shoes. The same shoes in a different size! However. I ordered these shoes online along with another pair in my typical men's size 11.5. Both shoes have arrived and fit perfectly. The beauty of ordering online through Amazon is that I have a MUCH bigger selection and they are cheaper most of the time! I will order all shoes online in the future. It was a lot easier than walking into the store only to find out they didn't have shoes to choose from or they didn't have my size in shoes that I really liked. Brilliant. .and I am in no way a representative of Revain - just another person like you.