E-ballot is so easy to use and the customer support is excellent. The software is intuitive and everything I've used to get it up and running has been easy. I cannot think of anything that I don't like about it. You can't go wrong with e-ballot. You will not be disappointed. The ease of use and cost. The only downside to e-ballot is the waiting time for the results to come in. I am working in a small local office and it's not always easy to keep people apprised of how their vote is going. That makes waiting for results a bit frustrating. If I were to choose a vote management system for a local election, e-ballot is definitely the way to go. We are using it for a local election next week. It's easy to use and the results are up super fast.