I like that it is very easy for me as an employee who has only been working with this program since last fall to learn how everything works! It really does make managing my certification portfolio so much easier than having physical files of certifications hanging around or carrying hard copies everywhere I go. There are some things about Certificate Manager that could be better though (like if you can't find one specific certificate in question). The best thing by far was being able to store all of our training materials online. This allowed us to easily access any file we needed from anywhere at anytime.