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Nigeria
1 Level
751 Review
32 Karma

Review on HE3D by Paul Walton

Revainrating 1 out of 5

Customer service at HE3D Online Store is disappointing

Although HE3D claims to be the industry leader in 3D printers and additive manufacturing products, their customer support is far from ideal. Despite their cutting-edge technology and excellent products, their customer service team's lack of help and assistance was very disappointing. As a frequent client, I had a number of questions and concerns that weren't promptly and effectively resolved. HE3D may become a fantastic online retailer if they work to better their customer service. I would suggest that prospective customers seek elsewhere until that time.

Pros
  • superior-caliber goods.
Cons
  • Due to a lack of assistance.