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767 Review
36 Karma

Review on πŸ“Š Arboleaf Body Weight Scale with BMI, Wi-Fi Bluetooth Body Fat Scale, 14 Body Composition Analysis Sync with Fitness Apps, Up to 400lbs Capacity, White by Willie Midkiff

Revainrating 4 out of 5

Company provides excellent customer service

This is an addendum to my original review. Arboleaf customer service contacted me almost immediately after posting my initial review and offered a full refund or an exchange of the scale. All this without having to return defective scales. I decided to replace the scale and received the new scale within 2 days. The new scales are set up and working correctly now. A big thank you to Arboleaf Customer Service who go out of their way to keep their customers happy. This scale was delivered last Sunday and I installed it right away. The process was very easy. However, I immediately noticed that it displayed a different weight than my old scale (which matched my weight). I weighed 2 pounds more on this one. I connected to the app via WiFi and everything seemed to work fine. Today, Thursday, the scale stopped syncing with the app. I followed the recommended troubleshooting steps to no avail and finally did the last recommended step of uninstalling and reinstalling the app. Unfortunately I forgot my password and the app told me I would receive a reset link. This link never showed up in my inbox or junk mail folder. Then I decided on the option to create an account. This feature will ask you "identifying" questions within the app to recover your account. When I had to enter my height, it told me my entry was inaccurate. πŸ™„ I know for a fact that during the initial setup I gave my actual height of 5ft 5in. Weight loss app. I calibrated the scale and weighed myself. The scale read 147.2 pounds. After following the troubleshooting steps for the missing sync, I decided to reconsider just to be sure. I recalibrated the scale and weighed again. To my surprise, I gained 2 pounds in 5 minutes. πŸ™„ I re-calibrated again, re-weighed and right now I'm 3.5 pounds heavier than when I first weighed in today. Isn't it amazing how stress and frustration immediately affect your weight πŸ€¦β€β™€οΈ. It's true that you get what you pay for. This scale is a big disappointment for me. I think I'll go back to my "old fashioned" scales as they seem more accurate and less stressful.

Pros
  • Inspires confidence
Cons
  • Some errors