I like that we have been able to work with them for over 3 years now, they are always available when needed which is great! They will take your project from start-to-finish but sometimes it's hard working through their process of getting things done. Sometimes you just need someone who can jump in right away without having everything planned out ahead of time or being too picky about details. We've used BCI as our go-between/project manager between us (the client) and other companies such as IBM and Microsoft so this has worked well for all parties involved.