In March 2022, I purchased a SERTA ASTORIA mattress from Axona with an extended 30-year warranty (i. E. with a cover). About 10 months later, my back started hurting. At first I didn't understand why. Finished me off when I woke up at 3am with back pain. Got up all right. Lying is impossible. I turned the mattress over (although I turned it over a week ago) - in short, it was more or less possible to sleep on it only on the edge. I went to Ascona and was told to call the hot number. Called. About a week later, a specialist from Ascona came and took measurements. To the question how? He said that he was asked to speak his mind. Two weeks later, the answer came - everything is fine with the mattress and generally no complaints are accepted, because you have a gap between the slats of 9 cm (should not exceed 8 cm). In general, I looked at reviews from Ascona, bought a mattress cover from another company and vowed to contact Ascona
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