I like how it allows me to edit my quote before sending out or updating in sales force which is very helpful during our busy season! There are some bugs that need fixing but i'm sure those can be fixed as well since this software has been around for years now so you have nothing to worry about if your not able to use their support team when needed!! It does what its supposed too do - allowing us access from anywhere at any time without having to go through multiple screens of information etc just get them installed first then they will help guide you throughout everything else afterwards :).