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United States of America, Anchorage
1 Level
691 Review
32 Karma

Review on Rienar by Ben Rodriguez

Revainrating 1 out of 5

Rienar: Not Quite Living Up to the Hype is the Heading of This Article

My experience with Rienar did not live up to the expectations I had for the company given my position as a social media influencer. Even though they have an incredible assortment of goods to use as home decor, I was disappointed with how the buying experience was handled overall. To begin, their website definitely needs some updating done to it. It is tough to navigate and find what you are seeking for because it has an antiquated and cumbersome appearance and feels. In addition, some of the company's product descriptions lack clarity and may benefit from more information. Another area in which Rienar had room for improvement was their customer service. Despite the fact that the team was cordial enough, I did not get the impression that they went out of their way to ensure that I was happy. The fact that my order took far longer to arrive than anticipated was another source of aggravation for me. In conclusion, I did not find the quality of Rienar's products to be very impressive, despite the fact that their pricing are comparable to those of their competitors. A few of the things I ordered appeared to be made of cheap materials and didn't appear to be durable enough to last very long. In general, despite the fact that Rienar has a lot of potential, my experience was less than impressive. They could absolutely step up their game if they worked a little more on improving both their website and their customer service.

Pros
  • Support staff is both knowledgeable and personable.
Cons
  • There is room for improvement in the attentiveness and responsiveness of customer support.