If my concerns were answered, which is what I expected, I would give a different review. I've tried twice or more to get an answer. I will try to review again as I listed tier 2 when searching for this particular product and what came up were just photos of the filter. My photos show what I expected (I still had one) and the others were what I just received. There is no way of knowing what level they are, the box is different, the booklet and the small sticker to change again are not included, and the item is not sealed in cellophane, it came in bubble wrap. I really hope this review is up to Revain standards as I was trying to get an answer as to why they came out differently and if they really were stage 2 filters.
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