I like how easy it is use my phone or computer as well having an app available in both windows 10 mobile & pc versions are great also you can manage your account from wherever u may be without needing access through another system of some sort which i love! Nothing about this product has been difficult at all even when working remotely there have never been issues keeping tabs on what's going on within the software itself while simultaneously being able to keep up w/ work tasks outside of office hours etc.. I like the ability to have multiple people in a call at once. It is very easy to use! There are some bugs here and there but they are getting better. I would say it's worth a try. If you're looking for a good phone system, give this one a go. We were able to expand our business and get new clients through the system.