I like how they have an option to choose from different methods for my business as well personal profile protection options! i also love that you can add more than one email in your account so if something goes wrong it won't affect all emails associated only yours which is great when dealing w/ customers who are very particular about their information privacy! there was nothing much bad but maybe better customer service would be nice (i don’t know why). The best thing though? It works & gives me peace of mind knowing someone else will handle things while im away or asleep :).