I like that it is easy to use as well as being able to set up rules and alerts. It also seems to be very accurate in predicting where my packages are going to go. There isn't anything I really dislike about this software. It does exactly what it says it will do. And, it is quite affordable. We've been using it since we started our business and have had no problems with this program. It has helped us track our deliveries, and keep our drivers on their toes. They can't always deliver on time if they're not tracking their routes.